Let me make it clear about Credit, finance and loan complaints

The Financial that is australian Complaints (AFCA) can think about an issue you’ve got about a credit, finance or loan item you’ve got together with your monetary company.

This site describes the sorts of complaints AFCA can give consideration to about credit, loans and finance services and products, and what direction to go next if you would like make a problem to us.

There are lots of things we can not think about; as an example – if your issue has to do with the amount of a fee that is overdrawn rate of interest enhance. Nonetheless, we possibly may manage to think about an issue in regards to a charge or cost if it’s been wrongly determined or put on your account. Additionally, there are some particular exclusions that relate to credit complaints. Read more