I do want to dispute a deal to my account. The way the…

the way the transaction has prepared will determine how you can dispute the deal at issue. In case it is an unauthorised Visa deal, you will have to cancel your card straight away to stop further unauthorised transactions. Your card may be terminated through the ‘Card Management’ tab into the Cellphone App, by calling our consumer contact centre on 1300 651 400 during our hours of procedure (Monday to Friday 8.00am 5.30pm and Saturday 8.00am 1.00pm) or by calling 1300 731 144 away you can check here from our client contact centers hours of procedure. Please then get in contact while you are logged into your Internet/Mobile Banking and we can discuss how to dispute the transaction with us via one of the above methods (apart from the afterhours number) or by sending us an email by clicking on the ‘Mail’ tab.

I wish to verify that my disputed deal is solved yet

To test when your disputed transaction has been remedied , you can easily contact us on 1300 651 400 during our Contact Centre hours of procedure (Monday to Friday 8.00am 5.30pm and Saturday 8.00am 1.00pm) and an agreeable employee should be able to work with you.

Instead you are able to deliver better Bank a mail that is secure within Web Banking, Cellphone Banking or our App, asking for and upgrade on your own dispute. Read more